The most complete platform built for campgrounds.
CampGuide takes the bookings, collects the payments, texts the guests and keeps the cleaning list moving. When a guest asks at 9:47 at night whether a site is open, Reception answers from live availability.
Request an invitationSee Reception at workWorks with the tools parks already use
Finish the check-in without running for the phone.
Phone answering is the next channel for Reception, the concierge that already answers your website chat. It answers from live availability and your policies, and texts the guest what they asked for. Press play to hear a few calls.
Stop paying for five apps that don't talk to each other.
The website builder, the e-signature app, the channel manager and the card reader are built into CampGuide, so those monthly bills can stop.
Wake up to bookings that came in after you closed
Reception answers website chat from live availability and the policies you set, and sends a booking link with the dates filled in. When a guest asks for a person, staff take over from the console. Phone answering is coming.
Price any stay before you quote it
Enter the dates, site type, guests and pets in Price Preview. It is the same engine that priced the booking.
Turn your park map into a booking map
Upload the park map you already have, and Map Studio reads the site numbers off it.
Build a park website that books itself
Rates, photos and live availability flow into a park website on your own domain.
Verify IDs before long stays
An ID check, a liveness check and a face match happen before a long-stay guest arrives.
Collect e-signatures on waivers and leases
Leases, event contracts and waivers get signed inside CampGuide and saved to the guest.
Scan tickets offline
The iPhone app checks tickets offline at the trailhead or the gate. Tap to Pay on iPhone is coming soon.
Sell anything with a QR code
A QR code on the firewood rack or fuel dock takes payment when nobody is at the counter.
Ask Claude or ChatGPT about your park
Connect Claude or ChatGPT to read arrivals, balances and open sites. It sees only what that staff member can see in CampGuide.
Sync payments to QuickBooks or Xero
Each day’s payments, refunds and payouts post to QuickBooks or Xero as a balanced journal entry.
Let guests book storage, a slip or a day pass without calling the office.
Camping, storage, boat slips, day passes and memberships sit on the same booking page. Guests pick what they came for and book it on the spot, with no back and forth. Anything you haven’t switched on stays hidden.
Stop forcing your park into software built for someone else's.
RV parks and campgrounds
Site picks respect rig length and hookups, and moves are checked against dates and closures before they save.
Glamping, cabins and yurts
Cabins can flip to needs cleaning at checkout, and the crew sees the list on their phones.
Marinas
Slips matched to the boat's length and beam, with shore power billed by what was used.
Storage and mobile home communities
Storage move-ins are signed, prorated and deposited in one pass, with autopay after that. Home sites track lot rent, deposits and balances.
Know your regulars are back before they reach the gate.
CampGuide takes the bookings, the texts and the cleaning list. The decisions that make the park yours stay with you, and the details you need for them are one tap away.
The regular who gets site 14 every July
Guest profiles keep every stay and every note, so the desk knows it's Marisol's fifth summer before she pulls in.
The call on a late checkout
The guest's message lands in one inbox beside the reservation, and the answer is yours to give.
The rules of your park
CampGuide drafts your rates, fees and policies from your website for you to review, and you can change any of them yourself afterward.
Stop digging through screens while the guest waits at the counter.
Each piece works on its own and hangs off the same reservation, so nobody goes looking. Pick an area, and every screen in it works.
Move a stay knowing the new site actually fits
Moves are checked against dates, closures and work orders before they save, and site picks respect rig length and hookups. Pick a site to try it.
Stop logging in somewhere else for the marina and the storage lot.
Monthly sites, slips, storage, tee times, the spa and the wedding pavilion sit under the same login as the campground. Pick one to see the three steps you would take.
Monthly guests
Bill residents by the month with metered utilities, autopay and a collections plan that runs on the schedule you set.
Stop typing the same arrival text every Friday.
Start from a template, change any step, and watch every run step by step. If a guest leaves checkout, Funnels emails them their dates so they can finish booking.
Arrival text
Review request
Welcome task
Win back a booking
Know how every park is doing without driving to each one.
Send overflow to a sister park, push one rate plan to every park, close the books by entity and see every park's occupancy, ADR and RevPAS on one dashboard.
Spot the park that's falling behind before the week is out
Keep the guest when one park is full
Close every park's books without stitching spreadsheets together
Stop wondering who changed the rate, or when.
CampGuide was built by a founder who works in information security. Access follows each person's role, and every change is logged with who made it and what it was before.
Rest easy when the summer crew heads home
Give summer staff an end date when you add them. That day they lose access everywhere, and you can end the season early in one step. Try it.
Know exactly who changed what, the moment you ask
Rates, refunds, statuses and settings each record who changed them, when, and the value it replaced. Pick an entry.
Know everyone who can see your guest data
See who can reach what on a schedule, and remove access from the same screen.
Get back in fast when someone is locked out
Emergency access for the moment someone is locked out, limited in time and logged in detail.
Let staff use AI assistants without widening their access
When staff connect Claude or ChatGPT, it can only read what that person can already see in CampGuide.
Questions operators ask.
CampGuide is campground management software, also called a campground PMS. It runs reservations, payments through CampGuide Pay, guest texting, housekeeping, staff and reporting for campgrounds, RV parks, glamping resorts, marinas and cabin resorts, from a single park to a multi-park group.