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Modules

Rent the gravel by the month, without a filing cabinet.

Move somebody in while they are standing in your office, post the rent on the first without building twelve invoices, and follow a documented path when one of them stops paying.

North lot, 12 x 40 uncovered10 of 12 rented
RentedVacantDelinquent
Rent posted for 10 units on the 1st
!A3 late fee posted, dunning reminder sent
Step 1

Tap a vacant spot to move a tenant in.

1

sitting to move a tenant in and take payment

12

tenants billed on one day, by nobody

0

scheduled rate increases anyone forgets

4

steps on the delinquency path before a lien

Beside your park, or on its own.

A storage yard is a different business with a different rhythm, and it does not need a second login.

Signed and paid before they park.

Pick the unit from what actually exists, capture who they are and what they are storing, take the storage agreement on their phone, and collect the prorated first month, the admin fee and the deposit.

When a seasonal resident is six weeks from leaving, offers reach them by email, text and their stay pass, sweetening as they go. Anyone carrying a balance is skipped.

See a rig caught before it leaves
Extended stay applicationSite 42
Dana Whitfield38 ft fifth wheel, 2019. Oct 1 to Mar 31, six months.Nothing authorized yet
1
Application submitted, deposit authorizedWaiting

They apply from your booking site with their rig, term and references. The site is held and the fee and deposit are authorized on their card, not captured.

2
Identity verificationWaiting

CampVERIFY sends them a link. They scan a photo ID and take a selfie, and nobody at your desk handles the document.

3
Automatic screeningWaiting

The checklist runs against the application: identity result, documents, references, and anything else your park requires before a decision.

4
DecisionWaiting

Approve and the offer and occupancy agreement go out for signature, the hold becomes the deposit, and it converts to a StayLong reservation. Decline and the hold is released.

Play the guest for a moment. The card is held on submit, and the rest runs on its own.
Try it

Submit as the guest. The deposit is held before anything else runs.

The part where somebody stops paying.

A3 is fourteen days past due and there is a boat sitting on your gravel. Your late fee applies on your schedule, reminders go out without you writing them, and the unit can be overlocked as a status rather than a sticky note.

Build the ladder yourself in Workflows, with an approval before anything escalates, so nothing happens to a tenant without a person deciding it should.

See workflows
Decide a long stay applicationDraft
Approved
Declined
ActionSend the decision noticeApplication declined, with the reason and the adverse action notice where one is required
ActionRelease the holdThe deposit authorization comes off their card and the site reopens
Run history

Nothing has run yet. A test run walks every step for real and sends nothing.

Step 1

Press test run and watch it walk the steps.

A winter tenancy, start to finish.

November to March, and the four times anybody actually touches it.

November 2Move in

Unit picked, contents captured, agreement signed, first payment taken, all in one sitting.

December 1Rent posts itself

Every tenancy billed without anyone building an invoice or opening a spreadsheet.

January 1A scheduled increase lands

Set back in the autumn with its effective date, so April does not depend on your memory.

January 15Fourteen days past due

Your late fee applied on your schedule, and reminders sent without you writing them.

January 22Overlocked

A status on the tenancy with its whole history attached, not a note taped to a post.

March 30Move out, or roll over

Closed out cleanly, or continued into the next season with the same record.

Twenty things a storage yard needs that a campground does not.

Present whether or not you have a single nightly site.

Lots, unit types and unitsSizes and covered or uncoveredMove in from a vacant unitTenant and contents recordsStorage agreement signed on a phoneProrated first monthAdmin fees and depositsMonthly rent postingScheduled rate changesOptional protection plan chargeLate fees on your scheduleDunning remindersDelinquency statusOverlock as a statusFull history on the tenancyLien and sale workflowExit offers to leaving residentsBalance holders excluded from offersAccept from a phoneRun with no campground attached

20 things listed right there. Ask about any of them and we will show you it working on your own park, not on a slide.

Move in in one sitting

Pick the unit, take the signature and the first payment, all before they park.

Rent posts itself

When the first comes around, CampGuide bills everyone, including the increase you scheduled back in spring.

Alongside or alone

Run it beside your campground, or run a storage yard with no campground at all.

What you get.

Move in without a filing cabinet

Pick the unit, capture what they are storing, sign on their phone, and take the prorated first month before they park.

Rent that posts itself

Nobody invoices twelve tenants by hand. CampGuide posts the rent, including a rate change you set months ago.

When somebody stops paying

When somebody runs late, CampGuide adds the fee and sends the reminder. If it goes further, there is an overlock and a lien path.

Catching the snowbird before they leave

When a seasonal guest is six weeks from leaving, CampGuide offers them a storage spot. Anyone who owes you money never sees it.

Questions operators ask.

Is rent charged to a card automatically?

Automatic card autopay is the one piece still to come. Today rent posts to the tenant bill and is collected the usual way.

What happens when a tenant stops paying?

Late fees apply on your schedule, reminder emails go out, the unit can be overlocked, and there is a documented lien and sale workflow for abandonment.

Can I catch guests before they leave?

Exit offers invite an ending long stay resident into storage, and anyone carrying a balance is never sent one.