Know who is on the phone before they finish their name.
The guest profile shows where they stand today, every past visit, lifetime totals for managers, and notes with who wrote them and when.
Staff see only what their role allows.
Every stay, note, ID check and message for a guest in one profile, and saved lists that update themselves for the next campaign.
The guest profile shows where they stand today, every past visit, lifetime totals for managers, and notes with who wrote them and when.
Staff see only what their role allows.
Set the rules once, like five or more stays and opted into email. The list rechecks itself every time you open it.
Every send respects consent and quiet hours.
The day after checkout, every guest gets the same review request. A check-in on the first night catches problems while the guest is still on site.
You choose the timing and the wording.
Yes. Guests, sites and past reservations come over from spreadsheets, each row is previewed before it saves, and an import can be undone in one step.
We set up your rates, map and policies with you, and you pick the date you go live.