RMS adapts a hotel platform to your park. CampGuide was built for the park from the first line.
RMS is a hotel platform with a campground page on it. CampGuide is the most complete platform built for campgrounds, and it speaks sites, rigs, hookups, pull throughs, slips and workampers, and runs the whole park in that language, from the application to the tee sheet to the storage lot. Here is what each of us covers, side by side, read from their own site.
Short on time.
- CampGuide covers all 16 areas on the board below. RMS covers 8, which leaves 4 parts of your park to buy somewhere else.
- CampGuide speaks sites, rigs, hookups, slips and workampers, and runs the whole park in that language.
- A slip knows its own depth, a seasonal is an application, and a workamper is a hire. None of that is a hotel concept.
Compared against RMS's public site. Reviewed August 2026.
The short version.
Six things operators ask on every call. Ours are answered here. Where only they can answer for their side, the row says to ask them.
| What we're comparing | RMS | CampGuide |
|---|---|---|
| Best for | Groups with hotels, apartments and parks together | Parks that sell more than nights, and want all of it on one folio |
| Built for | Hotels, motels, holiday parks, serviced apartments | Campgrounds, RV parks, glamping, cabins, marinas and storage, all the way down |
| What comes with it | Ask which capabilities sit in your edition | We tell you exactly what is included for your park before you sign, in writing |
| Setting it up | Their implementation team, on their schedule | We configure your park end to end, then hand you the controls to change any of it |
| When something breaks in July | Ask for their response times in season | The founder and the person who wrote the screen |
| Your data if you leave | Ask for the export commitment in writing | Exported on demand, and that does not change on the day you cancel |
areas of a park on the board below, read from their own site
of them CampGuide covers and RMS does not publish
capabilities live today, from the grid to the storage lot
support tickets to change how a site type works
Every area of a park, side by side.
Read from RMS's public pages in August 2026, so take this board to your call with them and check it line by line. The same marks on both sides, so you can read across a row and get an answer instead of a sales pitch.
| Area of the park | RMS | CampGuide |
|---|---|---|
| Reservations and the gridDrag across nights, holds that expire, closures with a reason, best fit placement.CampGuide: Best fit placement and orphan night recovery run on the same grid. | Yes | Yes |
| Rates, fees and demandNightly, weekly and monthly rates, fees by rule, tax split by authority.CampGuide: Demand recommendations that stay inside guardrails you set. | Yes | Yes |
| Housekeeping and work ordersFour turnover states, a lead who signs off, a job that blocks the site from booking.CampGuide: A job that blocks a site cannot be booked over by anyone. | Yes | Yes |
| Camp store, drawer and night auditCharge to the site, count the drawer, close the day so nobody posts into it later.CampGuide: The day closes and locks, and a reopen carries a name. | Yes | Yes |
| Booking page and guest messagesA page that quotes off your live rates, and text, email and app replies on one thread.CampGuide: Text, email, the app and the stay pass on the same thread. | Yes | Yes |
| Long stay, start to finishWorkforce accommodation is on their list, so ask what a seasonal resident looks like in it.CampGuide: The application, the agreement and the meter at both ends all live on the reservation. | Partly | Yes |
| Storage tenanciesUnits, agreements, scheduled increases, late fees, dunning, overlock and a lien path.CampGuide: A tenancy with dunning, overlock and a lien path, not recurring billing with a note. | No | Yes |
| Food and beveragePoint of sale, which is not the same as menus and a kitchen rail.CampGuide: The ticket reaches the kitchen rail carrying the site number. | Partly | Yes |
| Spa and wellnessProvider certifications, room turnover buffers, waitlist and gap offers.CampGuide: Certifications, room turnover and gap offers, on the guest's folio. | No | Yes |
| GolfTee sheet, green and cart fees, frost delays, league blocks.CampGuide: Green fee and cart fee priced apart, because your state taxes them apart. | No | Yes |
| Events and venuesEvent management is published. Ask whether a quote can be rebuilt six weeks later.CampGuide: A quote saved with the numbers it was built from, so March still makes sense in June. | Yes | Yes |
| Workamper hiringPostings on two boards, applications without an account, fair hiring checks, access that ends.CampGuide: Identity checked before the keys, and access dated so it lapses in October. | No | Yes |
| Workflows you write yourselfTriggered correspondence rather than a rule you write.CampGuide: Your rule, a manager approval, and a run history that says who decided. | Partly | Yes |
| The park map, drawn by youInteractive maps for guests choosing a site.CampGuide: Drag a site the morning you actually move it, without a ticket. | Partly | Yes |
| Portfolio console for several parksCentral reservations, consolidated books, owner and investor statements.CampGuide: Central reservations, consolidated books and owner statements above your parks. | Yes | Yes |
| Distribution beyond your own pageA channel manager into a global OTA network.CampGuide: CampChannel pushes your nights to the channels, and your own page keeps the booking commission free. | Yes | Yes |
No means we could not find it published, not that it is impossible to do. Ask both of us to show it working on your own sites rather than describe it on a slide.
What decided it for the parks already on CampGuide.
When we ask an operator why they moved, we hear the same three answers, and price is never the first one.
Automate anything in the park, in your own words.
A workflow starts from any module. An agreement still unsigned after 48 hours. A tenancy that goes fourteen days past due. Forty departures at eleven. A work order that just blocked a site the desk is about to sell. You write the rule in plain words, put a manager approval in the middle when you want one, and the run history says which rule was true and who decided.
This is the answer operators give when we ask why they moved. Not a request filed against someone else's roadmap. The automation your park needs, built by your park, the afternoon you need it.
See workflowsRun history
Nothing has run yet. A test run walks every step for real and sends nothing.
Press test run and watch it walk the steps.
Every setting in your park is a control you hold.
Rates, fees, discounts, site types, cancellation rules, turnover behavior, your booking page and your map are yours. Change a shoulder season rate at four on a Tuesday and it is live at the counter before you stand up. Move a site on the map the morning you actually move it.
We configure the whole park for you before you go live, and then we hand you the keys to all of it. That is the second answer operators give, and the two together are why parks leave software they have used for years.
See rates and settingsRules on this site type
Why Sat 13 is $84
Event pricing is dated. It applies to the fair weekend and lifts on its own afterwards.
Turn on demand pricing and watch the busy nights move.
A guest can finance the stay. You are paid in full, that day.
A family books the cabin for a week and splits it into four payments at checkout through Klarna or Affirm. The money reaches your park the same day it would on any other booking. The folio, the deposit rules and the refund path behave exactly the way they always do.
It takes price off the table on the stays worth the most to you, and your park carries none of it. CampGuide handles the financing side end to end, and nobody at your desk ever chases a balance.
See the guest experienceAdd a night, or another camper, and watch every line re price.
The parts that usually become a second subscription.
Three of them, on real screens you can click. Every charge in each one lands on the folio the guest already has open, which is the difference between another line on your bill and another line on your revenue.
The storage lot is not a room type.
Month to month units with agreements, scheduled rate changes, late fees, dunning, overlock and a lien path. A seasonal resident whose term is ending gets up to four offers to move the rig into the lot instead of driving it home.
Anyone carrying a balance is skipped, so you never send an offer to somebody who owes you money.
See storageTap a vacant spot to move a tenant in.
The round bills to the stay the guest already has open.
A camper in site 12 wants 18 holes with a cart. The tee sheet shows every group four across, the rate resolves per player so a resident, a junior and two public players in the same group each pay their own, and the green fee and cart fee stay separate lines because your state taxes them differently.
Frost on a Saturday moves the whole morning uniformly instead of cancelling and rebooking anyone by hand.
See golfridingWard
riding
walkingOkafor
walkingOkafor
walking
Tap an open seat and book a foursome onto the tee sheet.
A seasonal resident is an application, not a long booking.
The application comes off your booking site with the site held and the deposit authorized, identity is verified, a manager decides, the occupancy agreement goes out for signature, and it converts into a long stay reservation with metered utilities behind it.
Meter rates are configured once in settings, so nobody at the desk is typing a rate on every reading.
See long stayApplication submitted, deposit authorizedWaiting
They apply from your booking site with their rig, term and references. The site is held and the fee and deposit are authorized on their card, not captured.
Identity verificationWaiting
CampVERIFY sends them a link. They scan a photo ID and take a selfie, and nobody at your desk handles the document.
Automatic screeningWaiting
The checklist runs against the application: identity result, documents, references, and anything else your park requires before a decision.
DecisionWaiting
Approve and the offer and occupancy agreement go out for signature, the hold becomes the deposit, and it converts to a StayLong reservation. Decline and the hold is released.
Submit as the guest. The deposit is held before anything else runs.
A switch you can undo.
Nobody moves a park on a promise. Here is the path, with the undo button in the middle of it and a go live date you pick.
Every operator should be able to get reservations, guests, sites, rates and payment history out of RMS. Ask for it in writing before you commit to anyone, including us.
Site types, rate plans, fees and guest records are matched to how your park is actually set up, not to how the file happened to be shaped.
The import shows you every row it is about to create, what it matched, and what it could not. Nothing is saved while you read it.
If it is wrong, one button takes the batch back out. That is the difference between a migration you can try and a migration you have to survive.
Hand us your rate sheet, your fees and your cancellation policy and we configure the whole thing, then price a stay from last season in front of you to check the number matches.
You keep taking bookings in RMS until the day you cut over, and we set that date around your season rather than ours. After it, the grid is live for everyone at the counter at once.
The preview is the whole point.
Your Campspot export is matched to your site types, rate plans and guest records, then shown to you row by row before a single thing is written. What matched, what did not, and what it is about to create.
If it is wrong, one button takes the whole batch back out for thirty days. Nobody should move a park on a promise.
See how switching worksFix the five rows the preview flagged.
43 things your park can use from the start.
Everything on this list is live today and running in parks right now. Not a roadmap, not a beta, and not a release you wait for.
43things on that list, all of them built for parks and running today. Ask about any one of them and we will show it working on your own sites and rates, and tell you what is included for your park.
What RMS publishes.
Their claims, shortened and not spun. If we left out something that matters to you, bring it to the call and we will answer it straight.
Scale, and who it is for
A cloud native platform they say is trusted by more than 6,000 hotels, motels, holiday parks, campgrounds and serviced apartments across 70 or more countries.
Operations
Front desk, housekeeping, maintenance, back of house and finance, owner and trust accounting, and reporting and analytics.
Distribution and revenue
Reservation management, a channel manager into a global OTA network, revenue management, a booking engine for direct bookings, and event management.
Guests and payments
A guest portal, guest experience tools, their own payments product, and point of sale.
Other things they publish
An open API, a partner and integrations directory, published pricing plans, a customer community, a university, a trust centre and a public status page.
What RMS leads with, and how we answer it.
Their strongest pitches, and the answer we give when an operator brings one of them to the call.
A global OTA network
Their distribution reach is the right question to raise early. Bring the share of nights you fill through channels and we will show you what connects here and what your own page and waitlist already cover.
Scale across dozens of countries
Thousands of properties, a university, a partner directory and a public status page, which is a lot of surface area to learn. Here the person who answers your call is the person who built the screen you are asking about.
Mixed portfolios
If your group also runs hotels, serviced apartments or workforce accommodation, ask how much of that platform your park would actually use. CampGuide gives the park its own language and its own depth, from a slip that knows its water depth to a workamper who is a hire rather than a booking.
Owner and trust accounting
They have built for operators who manage units on behalf of the people who own them. Raise it on your first call with us and we will tell you exactly how our owner statements and distributions work today.
The questions a feature list never answers.
These are the ones that decide how your second season goes, long after the demo is over.
What leaves with you if it ends.
Reservations, guests, folios, payments, rates and your map, exported on demand in a format your accountant can open, and that does not change on the day you cancel. Ask every vendor on your list to put that in writing.
Who picks up on a Saturday in July.
The founder and the person who wrote the screen, on the same day. No ticket number and no waiting until Monday to find out whether it is a known issue.
Who changes a rate at four in the afternoon.
You do. Rates, fees, discounts, site types, cancellation rules, turnover behavior and the map are yours to change on a Tuesday, and we will name the handful of settings that still come through us.
Where the money actually lands.
Deposits and payments run through CampGuide Pay on your own account, refunds are reversals on the folio rather than cash out of the drawer, and once a day is closed nobody backdates a payment into it.
What your seasonal staff can see.
Access is by role, financial reports are their own permission, and a workamper's access is dated so it lapses in October instead of living on until somebody remembers it in December.
What your park sells that software usually ignores.
The spa, the grill, the tee sheet, the storage lot, the pavilion and the people you hire for the season. If any of those is a spreadsheet today, that is the line on your P and L this decision moves.
Then ask both of us the same questions.
Ours are answered here, in writing. Take the same list to your RMS call and write their answers next to them.
Was this built for parks, or adapted to them?
Ours: Built for parks from the first line, in the language of a park: sites, rigs, hookups, slips, seasonals and workampers.
Can I export everything, including after I leave?
Ours: Yes, on demand, and that does not change on the day you cancel.
Who answers when it breaks in July?
Ours: The founder, and the person who wrote the screen.
Does a slip know its own water depth?
Ours: Yes. Length, beam, draft, air draft and amps are checked against the slip, and a slip with a missing spec is never offered.
How many settings can I change without a support ticket?
Ours: Rates, fees, discounts, site types, cancellation rules, turnover behavior and the map are all yours, today, without a ticket.
Can I break the product before I sign?
Ours: Yes, on your own sites and rates, on the call.
Built for parks like yours.
Five signs this is the right platform for your park, and four things worth telling us on the first call.
CampGuide is built for you if
- A good part of your revenue happens after the guest arrives
- You already run a spa, a grill, a tee sheet, a venue or a storage lot
- You want to change a rate or move a site without opening a ticket
- Seasonal and long stay guests are a real part of your year
- Your best stays are the expensive ones, and you want financing to carry the price
- You would rather talk to the person who built it than a queue
Tell us these early and we will show you the answer
- The share of your nights that come through OTAs today
- The gate, meters, locks and accounting already installed on your property
- Whether your group also runs property that is not a park
- Who at your park will be the day to day owner once it is live
None of these are dealbreakers. They are the four things worth putting on the table in the first ten minutes, so the rest of the call is spent showing you your own park running rather than guessing at it.
Questions we get asked on every call.
Is CampGuide a replacement for RMS, or does it sit alongside it?
A replacement. Both of us take the booking, run the desk and hold the money, so running two would mean two grids and two sets of books. Everything your park sells lands on the same folio here, which is the part that stops working if you split it.
Can I switch in the middle of a season?
You can, and parks do. The import previews before it writes and the whole batch can be pulled back out for thirty days. If your timing looks wrong for your park we will say so rather than take the deal.
What happens to my RMS reservations, guests and payment history?
They come across. Ask RMS for your export in writing first, then we match it to your site types, rate plans and guest records and show you every row before anything is saved.
Can I automate something you did not build for me?
Yes. Workflows start from any module, run the rule you wrote in plain words, take a manager approval in the middle if you want one, and keep a run history that says which rule was true and who decided. You do not file a request and wait for a release.
Can a guest finance a stay without me carrying the risk?
Yes. A guest can split the stay into payments at checkout through Klarna or Affirm, and your park is paid in full the same day, the same as any other booking. CampGuide handles the financing side, the folio, the deposit rules and the refund path all behave the way they always do, and you never chase anyone for a balance.
Do I have to use all of it?
No. Every park runs the front desk, rates, housekeeping, the store and the guest side, and the rest switches on when your park needs it. We will tell you plainly what is included for your park and what is not, before you sign anything.
What about my gate, my meters, my locks and my accounting?
Bring the list of what is already installed on your property to the first call. We will tell you what we talk to today and what we would have to build, before you make a decision, not after.
Everything above about RMS comes from their public site, reviewed August 2026, and may have changed since. We would rather you check it than take our word for it.
Comparing us to someone else.
Same board, same marks, a different company on the other side of it.
Ask us the hard questions.
Bring your rate sheet, your busiest weekend and the thing you are sure no software handles. We will build it in front of you, on your own sites and your own rates, before you decide anything.