Skip to content

Newbook spreads across nine property types. CampGuide goes all the way down into one.

Newbook is a broad hospitality platform that also serves parks. CampGuide is the most complete platform built for campgrounds: the spa, the grill, the tee sheet, the pavilion, the storage lot and the seasonal crew, all on the same folio as the site. Here it is side by side, read from their own site.

Short on time.

  • CampGuide covers all 16 areas on the board below. Newbook covers 7, which leaves 6 parts of your park to buy somewhere else.
  • Newbook spreads across nine property types. CampGuide puts everything a park sells on the same folio as the site.
  • Breadth across properties is useful to a hotel group. Depth in a park is what shows up in your week.

Compared against Newbook's public site. Reviewed August 2026.

The short version.

Six things operators ask on every call. Ours are answered here. Where only they can answer for their side, the row says to ask them.

What we're comparingNewbookCampGuide
Best forOperators running several kinds of propertyParks that sell more than nights, and want all of it on one folio
Built forParks, hotels, hostels, marinas, apartments and moreCampgrounds, RV parks, glamping, cabins, marinas and storage, all the way down
What comes with itEssentials with modules added, or the full platformWe tell you exactly what is included for your park before you sign, in writing
Setting it upMarket consultants help you pick a packageWe configure your park end to end, then hand you the controls to change any of it
When something breaks in JulyAsk for their response times in seasonThe founder and the person who wrote the screen
Your data if you leaveAsk for the export commitment in writingExported on demand, and that does not change on the day you cancel
16

areas of a park on the board below, read from their own site

6

of them CampGuide covers and Newbook does not publish

43

capabilities live today, from the grid to the storage lot

0

support tickets to change how a site type works

Every area of a park, side by side.

Read from Newbook's public pages in August 2026, so take this board to your call with them and check it line by line. The same marks on both sides, so you can read across a row and get an answer instead of a sales pitch.

Area of the parkNewbookCampGuide
Reservations and the gridDrag across nights, holds that expire, closures with a reason, best fit placement.CampGuide: Best fit placement and orphan night recovery run on the same grid.YesYes
Rates, fees and demandNightly, weekly and monthly rates, fees by rule, tax split by authority.CampGuide: Demand recommendations that stay inside guardrails you set.YesYes
Housekeeping and work ordersFour turnover states, a lead who signs off, a job that blocks the site from booking.CampGuide: A job that blocks a site cannot be booked over by anyone.YesYes
Camp store, drawer and night auditCharge to the site, count the drawer, close the day so nobody posts into it later.CampGuide: The day closes and locks, and a reopen carries a name.YesYes
Booking page and guest messagesA page that quotes off your live rates, and text, email and app replies on one thread.CampGuide: Text, email, the app and the stay pass on the same thread.YesYes
Long stay, start to finishLifestyle and retirement communities are on their list, so ask what the long stay path looks like.CampGuide: The application, the agreement and the meter at both ends all live on the reservation.PartlyYes
Storage tenanciesUnits, agreements, scheduled increases, late fees, dunning, overlock and a lien path.CampGuide: A tenancy with dunning, overlock and a lien path, not recurring billing with a note.NoYes
Food and beverageMenus with allergens, seasonal versions, orders to the site, a kitchen rail.CampGuide: The ticket reaches the kitchen rail carrying the site number.NoYes
Spa and wellnessProvider certifications, room turnover buffers, waitlist and gap offers.CampGuide: Certifications, room turnover and gap offers, on the guest's folio.NoYes
GolfTee sheet, green and cart fees, frost delays, league blocks.CampGuide: Green fee and cart fee priced apart, because your state taxes them apart.NoYes
Events and venuesBookable spaces, itemized quotes, contracts, deposits, group blocks with a cutoff.CampGuide: A quote saved with the numbers it was built from, so March still makes sense in June.NoYes
Workamper hiringPostings on two boards, applications without an account, fair hiring checks, access that ends.CampGuide: Identity checked before the keys, and access dated so it lapses in October.NoYes
Workflows you write yourselfTask management and automation of what they built.CampGuide: Your rule, a manager approval, and a run history that says who decided.PartlyYes
The park map, drawn by youDrag sites, roads and amenities, and move one the morning you actually move it.CampGuide: Drag a site the morning you actually move it, without a ticket.PartlyYes
Portfolio console for several parksA central reservation system for operators running more than one property.CampGuide: Central reservations, consolidated books and owner statements above your parks.YesYes
Distribution beyond your own pageAn in built channel manager across the OTAs they list.CampGuide: CampChannel pushes your nights to the channels, and your own page keeps the booking commission free.YesYes
7areas both of us cover
6CampGuide covers that they do not publish
3they cover in part, so ask what that means

No means we could not find it published, not that it is impossible to do. Ask both of us to show it working on your own sites rather than describe it on a slide.

What decided it for the parks already on CampGuide.

When we ask an operator why they moved, we hear the same three answers, and price is never the first one.

Automate anything in the park, in your own words.

A workflow starts from any module. An agreement still unsigned after 48 hours. A tenancy that goes fourteen days past due. Forty departures at eleven. A work order that just blocked a site the desk is about to sell. You write the rule in plain words, put a manager approval in the middle when you want one, and the run history says which rule was true and who decided.

This is the answer operators give when we ask why they moved. Not a request filed against someone else's roadmap. The automation your park needs, built by your park, the afternoon you need it.

See workflows
Decide a long stay applicationDraft
Approved
Declined
ActionSend the decision noticeApplication declined, with the reason and the adverse action notice where one is required
ActionRelease the holdThe deposit authorization comes off their card and the site reopens
Run history

Nothing has run yet. A test run walks every step for real and sends nothing.

Step 1

Press test run and watch it walk the steps.

Every setting in your park is a control you hold.

Rates, fees, discounts, site types, cancellation rules, turnover behavior, your booking page and your map are yours. Change a shoulder season rate at four on a Tuesday and it is live at the counter before you stand up. Move a site on the map the morning you actually move it.

We configure the whole park for you before you go live, and then we hand you the keys to all of it. That is the second answer operators give, and the two together are why parks leave software they have used for years.

See rates and settings
Rates, week of June 8Full hookup
Rules on this site type
Why Sat 13 is $84
Base rate$52.00
Weekend$8.00
Peak season$6.00
Event window$18.00
Nightly rate$84.00

Event pricing is dated. It applies to the fair weekend and lifts on its own afterwards.

Step 1

Turn on demand pricing and watch the busy nights move.

A guest can finance the stay. You are paid in full, that day.

A family books the cabin for a week and splits it into four payments at checkout through Klarna or Affirm. The money reaches your park the same day it would on any other booking. The folio, the deposit rules and the refund path behave exactly the way they always do.

It takes price off the table on the stays worth the most to you, and your park carries none of it. CampGuide handles the financing side end to end, and nobody at your desk ever chases a balance.

See the guest experience
Price preview
Full hookup4 nights2 extra campers
Base rate4 nights at $60.00$240.00
Extra campers2 above included occupancy$40.00
Pet fee$3.00 per night, capped at $30.00$12.00
Lodging taxCounty 2%, state 4.85%$20.00
Guest pays$312.00
Step 1

Add a night, or another camper, and watch every line re price.

The parts that usually become a second subscription.

Three of them, on real screens you can click. Every charge in each one lands on the folio the guest already has open, which is the difference between another line on your bill and another line on your revenue.

The people who run the park are in here too.

A camp host couple posting goes to your own board and the cross park board in the same publish. Applications arrive without anyone creating an account, and the fair hiring checks run at the write, so a pay range that has to be stated cannot quietly go out without one.

When you hire them, identity is verified before the keys change hands, the site they sit on is a placement rather than a booking, and their access is dated to October.

See workampers
CampCrew, seasonal hiringDraft
Compose the posting

Workamper, seasonal, year round, part time or contract, with the comp model that fits.

Full hookup site, propane and laundry, twenty hours a week between the office and the grounds.
Step 1

Try the line about families, then publish. The database will stop you.

Storage is a tenancy with a lien path.

Not recurring billing with a note attached. Units and unit types, an agreement signed at move in, scheduled rate changes, late fees on your schedule, dunning, overlock as a status, and a documented path if it ever gets legal.

Beside the park or as a yard on its own, with the first prorated month and deposit collected before anyone parks.

See storage
North lot, 12 x 40 uncovered10 of 12 rented
RentedVacantDelinquent
Rent posted for 10 units on the 1st
!A3 late fee posted, dunning reminder sent
Step 1

Tap a vacant spot to move a tenant in.

You write the rule, not a consultant.

An agreement still unsigned 48 hours after it went out starts a run. Only stays over three nights get chased. A manager approves from their phone, the reminder waits for quiet hours to end, and the history says which rule was true and who decided.

Forty departures at eleven become one digest instead of forty texts, and a retry cannot double send or double charge.

See workflows
Decide a long stay applicationDraft
Approved
Declined
ActionSend the decision noticeApplication declined, with the reason and the adverse action notice where one is required
ActionRelease the holdThe deposit authorization comes off their card and the site reopens
Run history

Nothing has run yet. A test run walks every step for real and sends nothing.

Step 1

Press test run and watch it walk the steps.

A switch you can undo.

Nobody moves a park on a promise. Here is the path, with the undo button in the middle of it and a go live date you pick.

Before you signAsk them for your export

Every operator should be able to get reservations, guests, sites, rates and payment history out of Newbook. Ask for it in writing before you commit to anyone, including us.

Step twoWe map it to your park

Site types, rate plans, fees and guest records are matched to how your park is actually set up, not to how the file happened to be shaped.

Step threePreview before anything is written

The import shows you every row it is about to create, what it matched, and what it could not. Nothing is saved while you read it.

Step fourUndo the whole batch

If it is wrong, one button takes the batch back out. That is the difference between a migration you can try and a migration you have to survive.

Step fiveWe build your rates and fees for you

Hand us your rate sheet, your fees and your cancellation policy and we configure the whole thing, then price a stay from last season in front of you to check the number matches.

Go liveOn a date you choose

You keep taking bookings in Newbook until the day you cut over, and we set that date around your season rather than ours. After it, the grid is live for everyone at the counter at once.

The preview is the whole point.

Your Campspot export is matched to your site types, rate plans and guest records, then shown to you row by row before a single thing is written. What matched, what did not, and what it is about to create.

If it is wrong, one button takes the whole batch back out for thirty days. Nobody should move a park on a promise.

See how switching works
Import preview, reservations.csv400 rows
371 will be created
24 will merge into an existing guest
!5 have an unreadable arrival date
Undo the whole batch for 30 days.
Step 1

Fix the five rows the preview flagged.

43 things your park can use from the start.

Everything on this list is live today and running in parks right now. Not a roadmap, not a beta, and not a release you wait for.

Drag across nights to bookHolds that expire on their ownClosures that carry a reasonBest fit site placementHourly rentals and activity seatsRates by site type and seasonFees that follow your rulesTax split by authorityNamed discounts, scopedDemand recommendations inside your guardrailsHousekeeping in four statesWork orders that block a siteVendors added without leaving the formShifts, swaps and certificationsCamp store point of saleCharge it to their siteDrawer counts and shift reportsA day that closes and locksReports you build yourselfYour booking page, quoting liveOne thread per guest across text and emailA stay pass with the gate codeOrdering to the siteWaitlist on the dates you are fullLong stay applicationsMetered utilities read at both endsOccupancy agreements signed on a phoneStorage tenancies and overlockAn exit offer before the rig leavesMenus with variants and allergensA kitchen rail carrying the site numberSpa scheduling with certificationsTee sheet with cart feesVenue quotes saved with their numbersGroup blocks with a cutoffWorkamper postings on two boardsIdentity checked before the keysWorkflows with an approval in the middleThe map, drawn by youA portfolio console above your parksBuy now, pay later at checkoutPaid in full the same day, whatever the guest choseYour data exported on demand

43things on that list, all of them built for parks and running today. Ask about any one of them and we will show it working on your own sites and rates, and tell you what is included for your park.

What Newbook publishes.

Their claims, shortened and not spun. If we left out something that matters to you, bring it to the call and we will answer it straight.

A platform across many property types

Holiday and caravan parks, campgrounds, glamping, hotels, motels and hostels, apartments, short stay rentals, tours and charters, marinas, and retirement and lifestyle communities.

Bookings and distribution

A branded booking engine, an in built channel manager for every listing, and a central reservation system for operators running more than one property.

Operations and revenue

Front desk, task management and automation, revenue management with dynamic yielding, site lock, add ons and upsells, point of sale, and reporting on occupancy, accrual and cash flow.

Guest facing technology

Online check in, a digital front desk with access codes by email or SMS, automated communication, SMS upgrades and stay extensions, waitlists, availability emails and quotes.

How it is sold

Newbook Essentials for single site operators with up to three modules added as you scale, or the full platform, with more than a hundred integrations and consultants who help pick the package.

What Newbook leads with, and how we answer it.

Their strongest pitches, and the answer we give when an operator brings one of them to the call.

An in built channel manager

Managing every listing from one page is a reason operators shortlist them. Tell us your channel mix on the first call and we will show you what connects here and how much of your midweek your own page and waitlist can carry.

Breadth across property types

If your group also runs a hotel, a hostel or a retirement community, ask how much of that breadth your park would use. CampGuide puts the whole park on one folio, which is what you feel every week you run it.

Years in market

A long track record across several countries, with the organization that comes with it. Here you get the people building the product on the phone, and your park is not queued behind a hundred others.

Consultants who help you choose

If you would rather be advised into a package than pick one, they are set up for that. Here you talk to the people who built the product about what your park actually runs, and we tell you what is included for you before you sign.

The questions a feature list never answers.

These are the ones that decide how your second season goes, long after the demo is over.

What leaves with you if it ends.

Reservations, guests, folios, payments, rates and your map, exported on demand in a format your accountant can open, and that does not change on the day you cancel. Ask every vendor on your list to put that in writing.

Who picks up on a Saturday in July.

The founder and the person who wrote the screen, on the same day. No ticket number and no waiting until Monday to find out whether it is a known issue.

Who changes a rate at four in the afternoon.

You do. Rates, fees, discounts, site types, cancellation rules, turnover behavior and the map are yours to change on a Tuesday, and we will name the handful of settings that still come through us.

Where the money actually lands.

Deposits and payments run through CampGuide Pay on your own account, refunds are reversals on the folio rather than cash out of the drawer, and once a day is closed nobody backdates a payment into it.

What your seasonal staff can see.

Access is by role, financial reports are their own permission, and a workamper's access is dated so it lapses in October instead of living on until somebody remembers it in December.

What your park sells that software usually ignores.

The spa, the grill, the tee sheet, the storage lot, the pavilion and the people you hire for the season. If any of those is a spreadsheet today, that is the line on your P and L this decision moves.

Then ask both of us the same questions.

Ours are answered here, in writing. Take the same list to your Newbook call and write their answers next to them.

Can I export everything, including after I leave?

Ours: Yes, on demand, and that does not change on the day you cancel.

Who answers when it breaks in July?

Ours: The founder, and the person who wrote the screen.

Which modules are included for my park?

Ours: Every park runs the front desk, rates, housekeeping, the store and the guest side. What else is included is spelled out for your park before you sign, not discovered in month three.

Does the software use my vocabulary?

Ours: Sites, rigs, hookups, pull throughs, slips and workampers. Not rooms with campground labels laid over them.

How many settings can I change without a support ticket?

Ours: Rates, fees, discounts, site types, cancellation rules, turnover behavior and the map are all yours, today, without a ticket.

Can I break the product before I sign?

Ours: Yes, on your own sites and rates, on the call.

Built for parks like yours.

Five signs this is the right platform for your park, and four things worth telling us on the first call.

CampGuide is built for you if

  • A good part of your revenue happens after the guest arrives
  • You already run a spa, a grill, a tee sheet, a venue or a storage lot
  • You want to change a rate or move a site without opening a ticket
  • Seasonal and long stay guests are a real part of your year
  • Your best stays are the expensive ones, and you want financing to carry the price
  • You would rather talk to the person who built it than a queue

Tell us these early and we will show you the answer

  • The share of your nights that come through OTAs today
  • The gate, meters, locks and accounting already installed on your property
  • Whether your group also runs property that is not a park
  • Who at your park will be the day to day owner once it is live

None of these are dealbreakers. They are the four things worth putting on the table in the first ten minutes, so the rest of the call is spent showing you your own park running rather than guessing at it.

Questions we get asked on every call.

Is CampGuide a replacement for Newbook, or does it sit alongside it?

A replacement. Both of us take the booking, run the desk and hold the money, so running two would mean two grids and two sets of books. Everything your park sells lands on the same folio here, which is the part that stops working if you split it.

Can I switch in the middle of a season?

You can, and parks do. The import previews before it writes and the whole batch can be pulled back out for thirty days. If your timing looks wrong for your park we will say so rather than take the deal.

What happens to my Newbook reservations, guests and payment history?

They come across. Ask Newbook for your export in writing first, then we match it to your site types, rate plans and guest records and show you every row before anything is saved.

Can I automate something you did not build for me?

Yes. Workflows start from any module, run the rule you wrote in plain words, take a manager approval in the middle if you want one, and keep a run history that says which rule was true and who decided. You do not file a request and wait for a release.

Can a guest finance a stay without me carrying the risk?

Yes. A guest can split the stay into payments at checkout through Klarna or Affirm, and your park is paid in full the same day, the same as any other booking. CampGuide handles the financing side, the folio, the deposit rules and the refund path all behave the way they always do, and you never chase anyone for a balance.

Do I have to use all of it?

No. Every park runs the front desk, rates, housekeeping, the store and the guest side, and the rest switches on when your park needs it. We will tell you plainly what is included for your park and what is not, before you sign anything.

What about my gate, my meters, my locks and my accounting?

Bring the list of what is already installed on your property to the first call. We will tell you what we talk to today and what we would have to build, before you make a decision, not after.

Everything above about Newbook comes from their public site, reviewed August 2026, and may have changed since. We would rather you check it than take our word for it.

Ask us the hard questions.

Bring your rate sheet, your busiest weekend and the thing you are sure no software handles. We will build it in front of you, on your own sites and your own rates, before you decide anything.