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CampGuideFront desk

Front desk and reservations

Take a booking by phone, drag it onto the grid, check the family in and settle the folio, from the office or the golf cart.

See every site and every night without scrolling a list.

The reservation grid shows about three weeks at once. Drag across the nights and it turns green when the site is free, yellow when something nearby needs a look, and red when it is taken.

When someone else books while you are looking, the grid updates in front of you.

Reservation grid, Fri to Sun2 staff on the grid
Site 14, Fri to SunOpen all three nights
Open
Site 15, SatPedestal repair due Saturday
Check
Site 16, FriBooked by the Harlan party
Taken

Check a family in without a sticky-note checklist.

Check-in runs a short list first: balance, card on file, signed agreement and site ready. If something is blocking, it says what and lets you fix it on the spot.

Check the wrong guest in and Undo is on the same screen.

Check-in, site 22Ready
Balance$0.00 due
Clear
Card on fileVisa ending 4417
Clear
AgreementSigned at booking
Clear
Site readyCleaned at 1:40 PM
Ready

Find room on a weekend that looks full.

When a booking is for a site type, CampGuide picks the placement that avoids one-night gaps. It also suggests site moves that open longer stretches, and you apply only the ones you like.

Locked and checked-in guests never move.

Suggested moves3 found
Move Okafor to site 9Opens 3 nights on site 8
Apply
Move Brandt to site 12Opens Fri and Sat on site 11
Apply
Keep Reyes on site 4Site is locked
Skipped

Also included.

A waitlist that texts when a site opensBooking requests with guest historyGroup bookings with one payerNo-shows marked at your cutoffOccasion and issue flagsSearch anything with Cmd+K

Questions operators ask.

Yes. Phone, walk-in and online bookings land on the same grid, and every booking is checked again before it saves, so two people cannot sell the same site.

Bring your park to CampGuide.

We set up your rates, map and policies with you, and you pick the date you go live.