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How it works, in real situations.
Every case study on the site, grouped by the part of CampGuide it belongs to. Each one is a real situation from a park, start to finish.
Booking site 12 while the caller is still talkingA Friday afternoon phone call, start to finish.Read it Holding a site for a family that needs to call you backGive someone until six without losing the site or forgetting about it.Read it Filling a Tuesday to Thursday without wrecking the weekendHow site assignment protects your longer stays.Read it The checkout that nearly walked out with an unpaid tabWhat the check in and check out list catches.Read it A walk up kayak and a guided hike, booked togetherEverything you rent by the hour on one timeline.Read it
The $312 phone callAnswering a pricing question without putting anyone on hold.Read it Pricing fair week without touching every siteOverrides for the weeks that are not like the others.Read it Charging for the fifth camper and the second dogFees that follow your rules instead of your memory.Read it A military discount that applies itselfNamed discounts, scoped to what you actually meant.Read it Raising midweek rates you can defendA recommendation you can read before you take it.Read it
Six departures and three cabins to inspectA turnover list that survives an actual morning.Read it Cabins that mark themselves dirtyTurnover rules set per site type.Read it The broken spigot on site 18From a guest complaint to a blocked site and a paid invoice.Read it Covering a Saturday when someone calls outShifts, swaps, and who is actually certified.Read it
Firewood at 8 pm, settled at checkoutCamp store sales that land on the reservation.Read it The double tap that did not double chargeWhat happens under a busy register.Read it Closing a drawer that is two dollars overShift reconciliation without a calculator.Read it Month end for your accountantThe pull that used to take an afternoon.Read it The night audit that locksClosing a business day, not just a drawer.Read it
The traveler who books at 11 pmYour park page working while you sleep.Read it A page that does not look half finishedWhat guests see before you have all your photos.Read it Ordering from site 22The in stay pass campers use once they arrive.Read it Turning a full weekend into a leadWhat happens when you have nothing left to sell.Read it The 9:48 pm textOne thread per guest, whatever channel they use.Read it
A snowbird takes a spot for the winterMove in, agreement and first payment in one sitting.Read it Twelve tenants, one billing dayRent that posts itself every month.Read it When somebody stops payingLate fees, reminders, overlock, and the last resort.Read it Catching the rig before it drives offTurning an ending long stay into a storage tenancy.Read it
Adding the cheeseburger onceOne item, its variants, and every menu it belongs on.Read it The summer menu that waits until Memorial DayPublishing as versions instead of editing live.Read it Saturday lunch, three ways inStay pass orders, website orders and the counter, on one rail.Read it Beef went up twelve percentChanging a whole section without opening every item.Read it
What a Saturday in June costsAn itemized quote while the couple is still on the phone.Read it The inquiry that went quietSeeing the quote that has been sitting for three weeks.Read it Twelve sites for the reunionHolding rooms for the party without freezing your calendar.Read it Deposit taken, contract signedMoving an event from a promise to a booking.Read it
The 90 minute massage that fitsHow the schedule decides what it is allowed to offer.Read it Two guests, two ways to payA staying guest and a walk in, handled differently on purpose.Read it The hour nobody would have bookedFilling the holes between appointments before they go cold.Read it What the therapist earns, without asking youCommission, gratuity and a schedule providers can see themselves.Read it
The walk up who wants 7:20A camper at the counter, a foursome that is one short.Read it Why that player paid lessOne winning rate instead of a stack of them.Read it Frost on a Saturday morningPushing a whole day without cancelling anyone.Read it The group that never turned upLate cancels and no shows, charged once.Read it
Writing February's postingFrom a blank page to two live boards.Read it The posting that would not publishTwo guardrails that live in the database, not the browser.Read it Nine applicants, no accountsHow people apply, and who gets to see them.Read it Keys, a site, and an end dateThe last hundred feet of hiring a workamper.Read it
The agreement nobody signedTwo days of silence, and the run that handles it.Read it Only when it is worth itThe difference between useful and noisy.Read it Put a person in the middleThe step that makes automation safe to turn on.Read it Forty triggers, one messageKeeping a busy Saturday from turning into a mailing list.Read it