CampGuideHow it works
How it works
Real situations from parks, start to finish, grouped by the part of CampGuide they belong to.
Front desk and reservations
Booking site 12 while the caller is still talkingA Friday afternoon phone call, start to finish.Holding a site for a family that needs to call you backGive someone until six without losing the site or forgetting about it.Filling a Tuesday to Thursday without wrecking the weekendHow site assignment protects your longer stays.The checkout that nearly walked out with an unpaid tabWhat the check in and check out list catches.A walk up kayak and a guided hike, booked togetherEverything you rent by the hour on one timeline.Knowing the day needs you before you unlock the officeWhat a 7 a.m. email covers, and what it means when it's short.
Revenue management
The $312 phone callAnswering a pricing question without putting anyone on hold.Pricing fair week without touching every siteOverrides for the weeks that are not like the others.Charging for the fifth camper and the second dogFees that follow your rules instead of your memory.A military discount that applies itselfNamed discounts, scoped to what you actually meant.Raising midweek rates you can defendA recommendation you can read before you take it.
Housekeeping and maintenance
Six departures and three cabins to inspectA turnover list that survives an actual morning.Cabins that mark themselves dirtyTurnover rules set per site type.The broken spigot on site 18From a guest complaint to a blocked site and a paid invoice.Covering a Saturday when someone calls outShifts, swaps, and who is actually certified.
Camp store and register
Firewood at 8 pm, settled at checkoutCamp store sales that land on the reservation.The double tap that did not double chargeWhat happens under a busy register.Closing a drawer that is two dollars overShift reconciliation without a calculator.Month end for your accountantThe pull that used to take an afternoon.The night audit that locksClosing a business day, not just a drawer.Taking a card at the picnic table without walking back to the registerTap to Pay on iPhone is coming soon.
Guest management
The traveler who books at 11 pmYour park page working while you sleep.A page that does not look half finishedWhat guests see before you have all your photos.Ordering from site 22The in stay pass campers use once they arrive.Turning a full weekend into a leadWhat happens when you have nothing left to sell.The 9:48 pm textOne thread per guest, whatever channel they use.
Spa and wellness
The 90 minute massage that fitsHow the schedule decides what it is allowed to offer.Two guests, two ways to payA staying guest and a walk in, handled differently on purpose.The hour nobody would have bookedFilling the holes between appointments before they go cold.What the therapist earns, without asking youCommission, gratuity and a schedule providers can see themselves.
Food menus
Adding the cheeseburger onceOne item, its variants, and every menu it belongs on.The summer menu that waits until Memorial DayPublishing as versions instead of editing live.Saturday lunch, three ways inStay pass orders, website orders and the counter, on one rail.Beef went up twelve percentChanging a whole section without opening every item.
RV and boat storage
A snowbird takes a spot for the winterMove in, agreement and first payment in one sitting.Twelve renters, one billing dayRent that posts itself every month.When somebody stops payingLate fees, reminders, overlock, and the last resort.Catching the rig before it drives offTurning an ending long stay into a storage tenancy.
Weddings and gatherings
What a Saturday in June costsAn itemized quote while the couple is still on the phone.The inquiry that went quietSeeing the quote that has been sitting for three weeks.Twelve sites for the reunionHolding rooms for the party without freezing your calendar.Deposit taken, contract signedMoving an event from a promise to a booking.
Golf tee sheet
Crew, schedules and hiring
CampGuide Workflows
QuickBooks
The day that waited on one accountOne line still needs somewhere to land, and the entry holds.Your best month was a month you were closedWhy March deposits become July revenue.What happens between the payout and the bankProcessing comes out before the money moves.The night the sync ran twiceWhat happens on a retry after a timeout.
AI connectors
The seven o'clock cart rideWhat needs attention today, asked out loud.What the wedding weekend actually earnedThe venue number is the smallest part of it.The housekeeper who asked about revenueWhy the answer was their own worklist.Turning it off on a TuesdayWhat you hold, and how fast it takes effect.
Questions operators ask.
Yes. Each one is a real moment from a park, written start to finish.
Bring your park to CampGuide.
We set up your rates, map and policies with you, and you pick the date you go live.