Back to Spa and wellness
The hour nobody would have booked
Filling the holes between appointments before they go cold.
It is Tuesday. There is a stranded hour between a facial and a massage, and two people sitting on the waitlist.
1
The waitlist gets first refusal
When a slot frees, the next person waiting is offered it rather than waiting for someone to call in.
2
Awkward gaps get offered at a discount
A hole that is too short to sell at full price gets proactively offered rather than sitting empty.
Retreat, Thursday3 providers
MayaMassage, hot stone
TomásMassage, sports
PriyaFacials, nails
9:0010:0011:0012:00
Step 1
Drag an appointment to another provider or time. Try an illegal drop too.
3
Arriving guests get invited
A few days before a stay begins, guests can be invited to book a treatment while they are still planning their week.
What that saves you
- Fewer stranded hours
- Demand from guests who forgot you have a spa
- Discounts used where they actually recover revenue