Question 1

How do you run campground housekeeping?

Accepted Answer

Campground housekeeping runs on four cleaning states: needs cleaning, in progress, inspected and clean. At checkout the site types you choose mark themselves needs cleaning, so cabins and glamping units land on the daily list and RV sites stay off it. The list sorts by the next arrival, and a site with an open work order carries that on its row.

Question 2

How do you prove a campsite was cleaned?

Accepted Answer

You prove it with turn photos. The cleaner takes them when she finishes and they attach to that reservation, under their own tab, with the time and the person on them. When a guest says the site was not clean, you open the reservation and look at what it was at 1:04 pm.

Question 3

How do you stop a broken site booking?

Accepted Answer

Write the work order and turn on block from booking. While it is open, new reservations skip that site, and closing the job puts it back on sale. RV park work order software that only records the repair leaves the site selling itself while it is out of service.

Question 4

How do you plan campground maintenance?

Accepted Answer

Put the schedule on the equipment rather than in your head: pool pump every 90 days, gate arm every 60, water heater every spring, cart on hours. Overnight, anything coming due becomes a real work order with an assignee already on it, so campground preventive maintenance happens whether or not anyone remembered.

Question 5

How does a campground crew get tasks?

Accepted Answer

Each person opens their own list on their phone and sees what is assigned to them, oldest first, across every park they work. They start a job standing at the site and close it before they drive, so the front desk reads the status the tech set rather than radioing to ask.

Question 6

How do guests report campground issues?

Accepted Answer

From the stay pass on their phone, a guest picks a category, says what is happening, and sends it. The campground guest maintenance request lands in the same queue your staff work, tagged as guest reported, and they watch it go from received to assigned without calling anyone. No water, no power and leaks go to the front desk on the way in.

How do you run a campground day to day?

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