CampGuideHow it worksFront desk and reservationsHolding a site for a family that needs to call you back
Holding a site for a family that needs to call you back
A caller likes A2 but has to check with their spouse. You do not want to lose the booking, or sit on the site all weekend.
How it goes.
1
Place a hold
Drop a hold on the nights with an expiry time. It reads as a hold on the grid, not a booking, so nobody counts it as revenue.
2
It clears itself
If the caller does not come back by six, the hold drops and the site is bookable again without anyone remembering to clean it up.
3
Or close it instead
If the site is out for work, close it. Closures block booking and carry the reason, so the front desk stops asking.
What changes.
No sticky note on the monitorNo site sitting idle because someone forgotEveryone sees the same reason it is unavailable
More from Front desk and reservations
Booking site 12 while the caller is still talkingA Friday afternoon phone call, start to finish.Filling a Tuesday to Thursday without wrecking the weekendHow site assignment protects your longer stays.The checkout that nearly walked out with an unpaid tabWhat the check in and check out list catches.A walk up kayak and a guided hike, booked togetherEverything you rent by the hour on one timeline.Knowing the day needs you before you unlock the officeWhat a 7 a.m. email covers, and what it means when it's short.
Bring your park to CampGuide.
We set up your rates, map and policies with you, and you pick the date you go live.