Question 1

How do you sell kayak tours at a campground?

Accepted Answer

Create the experience once: age and waiver requirements, adult and child prices, capacity, location and assigned guides. Publish it as a recurring series and the sessions fill the calendar on their own. Guests book from your website, a ticket is issued when the order settles, and the waiver is collected on the ticket page.

Question 2

Can guests add a tour to a campsite booking?

Accepted Answer

A published experience can be offered as an add-on at online checkout, right alongside firewood and ice. The guest picks a specific session while booking, or defers and picks the time later from their Stay Pass. Either way the charge posts to the same folio as the stay, so there is one bill at checkout instead of two.

Question 3

How do you scan tickets with no signal?

Accepted Answer

Before heading out, staff cache a signed verifier for the day's sessions. Out of range the scanner validates tickets against that cache and queues each redemption locally. Back in range the queue posts in order, append only, and anything that conflicts, such as a ticket scanned twice in two places, surfaces for a person to settle.

Question 4

Can guests move a rained-out tour themselves?

Accepted Answer

Self-reschedule is a switch per experience. You set how many hours before the start a guest can still move and whether a change fee applies. The guest picks another session with room and the seat moves in a single step, so the roster never shows them in two places. Weather closures handle every affected ticket in one pass.

Question 5

How do you track pool capacity at parks?

Accepted Answer

For a pool or waterpark, an experience can use all-day admission: one ticket lets a guest come and go. Rather than a fixed seat count you set an occupancy ceiling, and the gate scanner has entry and exit modes with a live count of who is inside. A supervisor can admit past the ceiling with a typed reason that is recorded.

Question 6

How do you book a campground field trip?

Accepted Answer

Hold a block of session capacity for a school or group weeks ahead and agree a per-head price. Closer to the date, finalize the real headcount, invoice the organizer, and issue all the tickets at once. Held seats stay out of public inventory while the school counts heads, so nothing oversells underneath the booking.

Question 7

How do you rent kayaks and courts by the hour?

Accepted Answer

Rentals cover anything you rent by the hour or the day: cabanas, lockers, tubes, kayaks, bikes, golf carts, pickleball courts. Set up unit types, each a specific numbered unit or a pool of interchangeable ones, then work the Today board. Hourly types show as a draggable timeline; day-rate types stay a quick-book list.

Question 8

How do guests tip a campground tour guide?

Accepted Answer

After an activity finishes, the guest receives a tip prompt with preset amounts and a custom option, delivered in their Stay Pass and by email or text. It uses the same presets already set for camp store orders. Tips are attributed to the guide assigned to that session and appear on a tip statement.

How do campgrounds sell tours, tickets and passes?

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